Unpaid claims tie up your cash flow. Delayed payments create stress. And chasing them? It eats up time your team should spend on patients and growing the practice. That’s where we come in. At Satti Technologies, our AR follow-up services are built to take this off your plate, without shortcuts.
We step in where others step back. Our team specializes in recovering unpaid claims, reducing revenue leakage, and making sure ageing AR doesn’t turn into lost income. We support medical practices that don’t have the time or internal resources to chase complex and overdue claims. From resolving disputes with payers to handling sensitive patient billing conversations, we manage the tough parts, so your staff can focus on patient care, not collections.
But we don’t stop at follow-up. Our recovery managers actively work to:
Because slow claims, silent denials, and aged AR don’t fix themselves, we work where most give up.
Most AR teams stop chasing once claims get old. We do the opposite. Our focus starts when claims cross 60 or 90 days and need smarter, more persistent handling.
Not hearing back doesn’t mean giving up. We read between the lines, follow up correctly, and push past vague responses until the claim moves forward.
Every denied claim is reviewed properly, matched with payer policies, and corrected with care, not resubmitted blindly.
As claims age, attention usually fades. We bring urgency back to every follow-up call, email, and escalation, so nothing sits quietly unpaid.
Your staff shouldn’t waste hours on follow-ups and payer calls. We handle the heavy lifting, so they can stay focused on patients, not paperwork.
Every payer and scenario is different. Our recovery specialists adapt conversations in real-time to solve problems, not just read from a call script.
A practical, step-by-step approach to recovering what’s owed, without adding pressure to your team.
We generate accurate claims and send them to payers and patients, with no charge entry errors, missing data, or rejections waiting to happen.
Our billing team monitors claim status daily. Whether it’s a pending payer response or a patient balance, you’ll always know what’s outstanding and what’s moving.
We don’t follow a one-size-fits-all model. Claims are sorted by age and urgency, then routed to recovery specialists who know how to resolve them, not just log calls.
We send timely reminders to both payers and patients through calls, emails, or SMS using a tone that encourages action, not conflict.
As payments come in by card, check, EFT, or cash, we apply them accurately and quickly, so your books stay clean and your team stays in control.
Full payments are closed. Partial, denied, or underpaid claims are immediately flagged for action and assigned to AR managers who know how to fix the gaps.
Our specialists handle payer or patient disputes with tact and clarity, getting to the root cause and moving the conversation toward resolution, not delay.
If we spot errors or receive feedback, we fix the code, update the data, and resubmit promptly, no back-and-forth or guesswork.
We review ageing AR reports weekly, not just to see what's overdue, but to spot patterns, resolve root causes, and prevent future pile-ups.
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